Believe you’re a victim of fraud?
If you have been a victim of fraud, please take action by visiting our victim of fraud page for detailed steps on how to stay safe.
Ensuring your safety
At Libro, your security is one of our top priorities. Learn more below about how Libro is is protecting you from fraud.
This is a great time to ensure your contact information is up to date. You can make updates in your online banking , call Libro Connect, or book a meeting with your Libro Coach.
Let’s bust the myth on Flash
MYTH 1
Electronic Pickpocketer can steal my card info when they walk by
FALSE: Security technology prevents electronic pickpocketing using a multi-step verification process during data transfer
MYTH 2
If I stand too close to the machine a flash transaction will occur through my wallet
FALSE: Flash Card must be 4 centimetres away from a terminal and positioned at a certain angle to complete purchase
MYTH 3
If card is lost or stolen my account could be empty quickly before I know it.
FALSE: Low transaction limits are in place to protect you from high volume or value of transactions clearing your account
